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The Google – Autonomy Spat

Check out this InformationWeek story that describes a spat between Google and Autonomy over a white paper that Autonomy released a while back, which they now say is outdated.

My favorite quote from the Autonomy marketing VP:

“It’s basically irrelevant because we see them in less than 1% of all deals.”

Ah, the old “we never see them” line. It’s often used, and often dangerous. Let’s think about it a bit. A recent Outsell report estimates Google’s enterprise search business at $350M in 2006, compared to Autonomy’s $250M in 2006. Practically overnight, and with very little sales and marketing energy, the Google Appliance has become the #1 enterprise search solution, with a commanding 40% lead over the nearest competitor.

And yet, somehow, Autonomy only sees them in 1% of deals. How can that be? Obviously, Autonomy’s trying to position themselves in the high-end market, and Google undoubtedly in the “commodity” space down below.

However brave the marketing, I doubt the statement. It’s probably more like: “of the remaining deals — excluding the ones that we no longer pursue with the Ultraseek product line that we (i.e., Verity) formerly positioned as a low-end search solution — the ones where we correctly know it’s futile to compete against Google — excluding those deals — we only see them 1% of the time.”

Now, I’m not recommending that Autonomy launch a frontal assault on Google. They, and the other enterprise search vendors, were smart to abandon the low-end of the market when Google entered. But the question is: what next? Is there enough high-end to feed them in future? And is anyone else going after that high end, and from where?

Autonomy’s recent results aren’t bad. They grew 20% in 2Q07 over 2Q06, but they’re losing share to Fast who grew 50% in their most recently announced quarter (1Q07). But I’d bet Google is growing at more like 200% than 20%.

This is why always I say the enterprise search market is stuck between a rock and a hard place.

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